Frequently Asked Questions
Everything you need to know about shopping at 2819 Store.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as fit can vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your materials sustainably sourced?
At 2819 Store, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.